For Marketing
Marketing can incorporate ZOOM SMS solutions in a box to conduct
interactive advertisements that reinforce branding strategy, collect
qualified leads, gather feedback
- Feature rich ready-to-use templates for a variety of SMS Campaigns including SMS Broadcast, SMS Contests, SMS Coupons, SMS Surveys etceteras
- Measure campaign ROI: Provide SMS response mechanism for your print, radio or TV campaigns and track the success of your campaign
- Collect responses or feedback for better customer profiling
For Sales
ZOOM empowers customer-facing employees or partner sales to retrieve
information at their finger tips for more timely decision making and
better customer service
- Provides a convenient access point for information retrieval e.g. product availability and price
- Enable Special Discount Requests and approval via SMS
- Provides field sales and partner sales force a convenient medium to input information back to the organization
For support/services
ZOOM provides support and service personnel with information that will
enable them to provide better service
- Enables retrieval of customer purchase history via SMS
- Enable retrieval of customer warranty information via SMS
- Enable customers to check on repair or delivery status via SMS
For Information Service Providers
Companies that sell information as a service can use ZOOM as a
value-added offering to broadcast News/Price alerts to subscriber
groups:
- Use the Broadcast feature to send news or price alerts
- Enable subscribers to request for information
- Enable subscribers to provide feedback
For Event Organizers
ZOOM aids the coordination of event by enabling organizers to broadcast
alerts e.g. sudden change of schedules. It can also be used to keep the
participants updated with any special promotions. or entertained with
surveys and contests.
- Provide event information to participants
- Provide SMS contests to keep audience engaged
- Enable more efficient co-ordination of events via SMS broadcast
Overview
Solution
Key Features and Benefits
Usage Scenarios
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